Frequent Questions

Common Queries

What hours do you operate?

ID operates 24 hours 7 days a week 365 days a year. Our normal office hours are between 8am - 5pm Monday - Friday but if in need there is always an operative to pick up the phone. Out of normal working hours we we always have a dedicated engineer on call in your local area. Ready to make their way to your site.

Do you work on auto doors?

At this current time ID is only specialised in the industrial entrance systems side of the industry. If you are unsure of who to contact regarding auto doors, we would be happy to point you in the direction of companies we know and work alongside.

What's the price of a new door?

Every single door is made bespoke to the opening and environment it sits in. We provide a free no obligation site visit where we can discuss the options with you and then provide you with a price.